Sales
- I mastered how to sell HubSpot through a variety sales roles (BDR, IGS, CGS).
- I learned New Business and Install Base selling motions across all products.
- I understand the "Sales rep" persona, have existing relationships and know how to work effectively with an SE.
CSM
- I learned the product and how to consult with Enterprise customers.
- I was a consultant on marketing, sales and service strategy but also had to be a product expert.
- I became my own resource, started helping my peers with questions about reporting and ultimately collaborated with the academy team to create a custom reporting track.
SWAT
- I learned how to work effectively with the people, managers and teams I supported.
- I learned how to sell technical products without formal training.
- I ran product specific trainings during CSM team meetings around positioning new products and identifying good-fit customers.
